LOCATION

The Hotel is named after the sinuous Serrano River, which springs from the waters of Lago Toro and flows into Seno Ultima Esperanza. Its privileged against the Torres del Paine and surrounded by a wonderful natural environment, location provides the perfect combination of design, quality and comfort, keeping balance with their environment.

BOOK YOUR ROOM

CÓMO LLEGAR
x

CÓMO LLEGAR

From Punta Arenas take Route 9 will drive in about 3 hours to the city of Puerto Natales (246 kms). This route is completely pavement.
From Puerto Natales continue north to the Torres del Paine National Park by the same Route 9. After traveling 20 kms approximately find the route Y-290 on your left (road to Milodon Cave), take that direction continuing through the 60 kms road again, where after leaving the last rock wall must turn to the left before crossing the bridge Serrano.

From the Mirador del Rio Serrano you can perfectly distinguish our Hotel. From that point it's only five minutes to make your arrival.

Coordinates 51º13'59.74 "S 72 ° 58'41.48" O

TIPS DEL VIAJERO
x

TIPS DEL VIAJERO

Check in: 16:00 / Check out: 12:00. Early check in or late check out subject to availability.

CURRENCY AND PAYMENTS: The Chilean currency is the peso. We accept Visa, MasterCard, American Express and Diners cards. ATMs and exchange of money are closest in Puerto Natales an hour away.
ELECTRICITY: 220 volts, 50 cycles, C.A. Continental plugs are European type; otherwise the required adapter.
ROOMS: The rooms are equipped with hairdryer, safe and telephone. We do not have televisions in the rooms, but our customers can see programs

TV in the common area of ​​the hotel.
PETROL STATIONS: The closest is in Puerto Natales. The park and surrounding area do not have gas stations.
INTERNET AND TELEPHONY: Due to the remote geographical location where the hotel is located, both the internet and fixed telephony they are satellite. This also makes the connection is slow and does not reach the usual speed of a city.

Wireless internet is available in public areas.
Wi-fi Premium room with additional cost.

The only point of the park with mobile phone signal is the administration.

LANGUAGE: Our staff speak Spanish and most also speak English. If you request we can hire guides who speak other languages, please let us know when making your reservation.

SEASONS:
Summer: December 21 to March 21
Autumn: March 21 to June 21
Winter: June 21 to September 21
Spring: September 21 to December 21

TIME: The official time of Chile is GMT minus 4 hours.

TIPPING: It is customary in Chile to tip for good service between 10% and 15% in places like restaurants. It is usual to tip in taxis, as these have meters.

VISAS: Travelers who hold passports from countries with diplomatic relations with Chile, generally do not need a visa to enter the country. However, we recommend contacting the Chilean Embassy to confirm current conditions. There are countries that do not require a visa, but when entering Chile a reciprocity fee is charged. Currently these countries are the United States, Canada, Australia and Mexico.

HEALTH: Chile is a country with no major health risks and health infrastructure developed. You do not need to enter specific vaccines. However, it is recommended that is up to date with vaccines against tetanus, cholera and hepatitis. Although tap water in much of the country is drinkable, it is advised to drink bottled water to avoid inconveniences. The medical system in Chile includes public and private services. It is suggested to always hire a good health insurance before traveling.
CLOTHING: It is advisable to use protection against wind and rain shelter at any time of year and the use of strong footwear if you participate in outdoor activities such as hiking and trekking.

AIRPORTS:

Airport President Carlos Ibáñez del Campo, Punta Arenas.
SANTIAGO FLIGHT TIME: 3 hours.
TRANSFER TO THE PARK: 4 hours app. By land.

Teniente Julio Gallardo Airport, Puerto Natales.
TIME FROM SANTIAGO DIRECT FLIGHT: 2.5 hours.
TRANSFER TO THE PARK: 1 hour and 30 minutes app. By land.

Contact

x

CONTACT US

Parque Nacional Torres del Paine, Patagonia. Chile
+56 61 2224181
reservas@hotelrioserrano.cl

CONNECT WITH US